How A & E Beauty Supplies Stands Out: Our Customer Service Story
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In the world of professional beauty supplies, it’s easy to get lost in a sea of websites, distributors, and drop-shippers. At A & E Beauty Supplies, we believe what truly sets us apart isn’t just our product range—it’s how we treat our customers.
Our goal has always been simple: to be the kind of supplier we’d want to shop from ourselves. That means fast, friendly, knowledgeable support, and a truly personalized experience—from your first click to your last restock.
💬 Real People. Real Support.
Unlike many online retailers, we don’t outsource customer service or hide behind chatbots. When you reach out to us, you’re talking directly to a small, dedicated Canadian team who knows the industry and understands your business.
Need help finding a product? Want advice on what disinfectant best suits your space? Curious about how many brushes come in a case? We’re here—and we’re happy to help.
“A & E Beauty Supplies is extremely efficient in processing orders. I am thankful to have such a reliable and knowledgeable Electrolysis dealer. Thank you, Karen, for your friendly and consistent service!”
— Nicole H., Electrologist, BC
📦 We Go the Extra Mile—Literally.
We know that timing matters. Whether you're launching a new service or simply running low on stock, delays can impact your business. That's why we prioritize fast shipping and careful, accurate packing—so your order arrives just as expected, when you need it.
We even add a little personal touch, whether it’s a handwritten thank-you or our “gift in every box” promotions that show our appreciation for your support.
“A&E is my number one shopping place to go! High quality products for professionals or personal use. Products are shipped the day you order and arrive promptly. You never have to shop anywhere else! Thank you A&E for your service!”
— Tammi S., Electrologist, BC
🧠 We Understand Your Business—Because We’re In It Too
As an electrologist myself (Karen speaking), I know what it’s like to be on your side of the counter. We’re not just selling products—we’ve used them in real studios. We’ve trained with top brands and curated our collections based on actual client needs and feedback.
That means we’ll never just try to upsell you—we’ll help you find what truly works best for your practice, your clients, and your budget.
“I highly recommend A&E Beauty Supplies for all your esthetic and electrolysis supplies. Karen is absolutely amazing. She’s quick to respond to queries, and if she doesn’t have a product, she’ll try and find it for you! Prices are fair, shipping is fast, and she stands by her products.”
— Kim G., Electrologist, BC
💕 A Partner in Your Growth
We see our customers as more than just invoice numbers—you’re entrepreneurs, artists, and business owners building something meaningful. We want to be a part of that journey.
That’s why we offer access to ongoing training, exclusive deals, and above all, support when you need it. If you’re ever unsure, we’re just an email or phone call away.
✨ Experience the A & E Difference
At A & E Beauty Supplies, our customer service isn’t just a department—it’s the heart of what we do.
If you’ve already ordered from us, thank you.
If you haven’t yet, we’d love the chance to show you how beauty supply ordering should feel: professional, personal, and proudly Canadian.
👉 Shop Now or Contact Us—we’re here to help your business thrive.